New Feature, Bill Payment! To Make Your Payment via Banks

SKOOTAR Bill Payment
New Feature, Bill Payment! To Make Your Payment via Banks

New Feature, Bill Payment! To Make Your Payment via Banks

Good news! In order to provide more convenience to our lovely customers, the company customers who choose payment method with invoice will receive an extra document, which is ‘Bill Payment’. This will be effective from February 2019 onward. The good thing about this new feature of payment is; the customers do not have to make payment directly with SKOOTAR anymore. However, transferring money method is still effective, but the customers have to notify their payment to SKOOTAR every time.

Bill Payment example

The document will notify the amount you have to pay along with a bar code. You can make the payment through various simple channels as follows.

1. Via various electronic channels of Kasikorn Bank such as ATM/K-Plus/K-Cyber/K-Biznet/K-Cash Connect without any fees. Click here.

2. Every branch of Kasikorn Bank without any fees charged.

3. Other banks. Click here for more information.

If you had any questions, feel free to contact our call center 02 105 4429 during working hours.

CALL SKOOTAR

How to Create a Bill Payment Form via K-Cyber

How to Create a Bill Payment Form via K-Cyber
How to Create a Form in Order to Make a Bill Payment Via K-Cyber

How to Create a Bill Payment Form via K-Cyber Specifically for a Business Customer

We have launched the feature, Bill Payment for company users that will help making payment transaction more convenient and can be done at any place and at any time. (Click here for more info)

Many of you may not know, yet, that the bill payment can create a form that can remember your data, which helps making your next transaction more convenient. The instruction of how to make the payment via K-Cyber is as follows.

1. Sign in to the system of K-Cyber Banking. Select the left menu ‘Product & Service Payment’.

How to Create a Bill Payment Form via K-Cyber
Sign in to the system of K-Cyber Banking

1. Select Menu ‘Product & Service Payment’

2. Click new billing template

2. Product and service payment page. Select ‘New Billing Template’ button in order to access the page of product and service payment.

3. Bill payment form page. Create a form’s name > Select types of service for making payment ‘Products and Services’ > Select a Company you wish to make payment to. Click ‘Skootar Logistics (10506) > Select a bank account you wish to make payment > Fill out ‘Invoice Number’.

How to Create a Bill Payment Form via K-Cyber
Bill payment creating form screen

3. Fill out all of your detail

4. Once you fill out all of the correct detail, and then click save.

4. Bill payment creating form page. Click ‘Save Bill Payment Form’ button.

5. Bill payment form page – transaction checking. Enter OTP code from SMS, and then click ‘Confirm’ button.

How to Create a Bill Payment Form via K-Cyber
Bill payment form page – transaction-checking screen

5. After that, enter OTP code from SMS, and then click ‘Confirm’ button.

6. Complete bill payment form. Click ‘Go Back to Bill Payment Form’ button.

How to Create a Bill Payment Form via K-Cyber
Complete bill payment form

6. Click ‘Go Back to Bill Payment Form’ button.

7. Product and service payment page. Click a form to make a bill payment.

How to Create a Bill Payment Form via K-Cyber
Product and service payment screen

7. You will receive a list of bill payment form that was previously created.

Here It Is… A New Feature to Increase Convenience to Your Work

SKOOTAR Would Like to Present a New Feature That Will Boost Convenience to All of Business and Employee Customers’ Work

 That is the feature that includes group invoice and work monitoring as follows.

  1. Group Invoice

Have you ever experience receiving several invoices when your company set ups so many accounts? This problem will completely go away with this group invoice feature. The company now can make their order from any accounts they have, but they will receive only one invoice.

For example, Mr. A, Mr. B & Mr. C work for a company called HAPPYCOMPANY and they all separately book an order via SKOOTAR app. As a result, there are 3 invoice bills turned up at the company in the end of the month. With the function of this group invoice feature, the HAPPYCOMPANY will therefore only receive 1 invoice bill from Mr. A, Mr. B & Mr. C altogether.

  1. Work Monitoring

We categorize user rights into 2 levels, which are Super User Level and User Level. The super user level can look into all the number of orders from the level user.

For example, Mr. A, Mr. B & Mr. C work for a company called HAPPYCOMPANY and Mr. A is a boss of Mr. B & Mr. C. Now Mr. A wants to check orders of Mr. B & Mr. C., therefore this function comes to play as it can specify user rights which enable Mr. A to easily monitor and see the number of orders that Mr. B & Mr. C have made.

If you are interested in trying this feature, you can make a request by sending the following documents.

  1. Phor Phor 20 and Company certificate.
  2. E-mail addresses of users you wish to have in the group invoice.

For example:

staff01@company.com

staff02@company.com

staff01@company.com

  1. Detail to issue an invoice consists of the following information.

– Name and address of the Company

– First name and last name of invoice contact

– E-mail address to issue the invoice

  1. If you would like to use the work-monitoring feature, please kindly inform the following information.

– E-mail address you wish to rank as Super User Level

– E-mail address you wish to rank as User Level

 

Terms and Conditions of the Group Invoice Feature

  1. The invoice that you receive will not specify detail of order that a user has made.
  2. The invoice will be included in the billing cycle after the process of grouping invoice is finished.
  3. E-mail addresses of users you wish to include in the group invoice feature must be already registered with SKOOTAR.
  4. SKOOTAR will take about 5-7 days to install the group invoice feature for you.

 

For more information, please contact our sales team 02-105-4429.

Do You Know? An Individual Customer Can Now Issue a Receipt Under Company Name

Easily Issue Your Receipt Under Company Name

**For only customers who opt payment method by cash, credit card or PromptPay.

Have you ever booked an order with SKOOTAR and every time you receive an invoice only under your name? Besides that, it can also be such chaos to issue a receipt under company name, despite you make an order via SKOOTAR with a company. Also, sometimes the company may change its address and you cannot edit the old address to the new one right away on your receipt.

It may seem like a small problem, but many companies may not allow you to withdraw money by not having the company’s name on the receipt. Besides that, when the company changed its address, the receipt may still be issued under the old address. That can usually be very time consuming to process.

Today… all of these problems will be gone, once you get to experience with our new feature, ‘Issuing a Receipt Under a Company Name’ via our website or SKOOTAR app.

2 Steps on How to Use the Feature on the SKOOTAR Website

1. After you select your preferred type of payment, click ‘Issue a Receipt Under Company Name’ button.
2. Fill out your name, address and taxpayer identification number.

4 Steps on How to Use the Feature on the SKOOTAR App

1. Open SKOOTAR app, then choose your preferred location from starting point to ending point (up to 10 locations). You can have a messenger to go back to the starting point by selecting ‘Round Trip’.
company-receipt-by-app-step1

2. Select your preferred category and service. You can add more detail in a note box regarding things you would like your messenger to know.

company-receipt-by-app-step2

3. Enter a promo code (if any) and click ‘Now’ (in 45 minutes) in order to call a messenger to pick up your package right away or click ‘Later’ in order to book an order in advance.
company-receipt-by-app-step3

4. On the screen of confirming an order, make sure all of the information is correct. After that, click ‘Issue a Receipt Under Company Name’, and then fill out all of the detail to confirm.

company-receipt-by-app-step4

Just simple as this, now you can have a receipt issued under your company’s name. Now you do not have to deal all kinds of problems any more.

Term and Condition of Issue a Receipt Under a Company Name Feature

  • The feature can be used with payment method such as cash, credit card or PromptPay. The feature is not compatible with payment method such as invoice payment and SKOOTAR wallet.

If you had any questions, feel free to contact us at our call center 02 105 4429 during working hours.

API Connection System Service for an Organization

Connect Your System with SKOOTAR. Customer Back-Office System > SKOOTAR Driver

Free API Connection System for an Organization

How good is API connection system? API stands for Application Programing Interface. It is a channel for connecting between back-office system of your website or an app with SKOOTAR system. It can enhance the capability of the system to meet the need of users better. It is quite suitable for E-commerce business that has its own system.

For example – a food delivery website or app; when a customer orders food from your application and wishes to have a messenger picked up the food from a restaurant, and then to deliver it to A location. The customer can simply connect with SKOOTAR API in order to immediately make the order without visiting SKOOTAR website or app. Therefore, it helps saving time from making an order, also enhancing your business management more efficient.

Frequent Questions

What can SKOOTAR API do?

Main API consists as follows.
1. Estimate Price – can check prices before making an order.
2. Create New Job – make an order.
Once you complete making an order, there will be job detail to response you back.
Once you create a new job, there will be a box to enter a call back URL. And once status of your order is changed, there will be a call back to notify you.
3. Job Detail – can follow status of order and check order detail.
4. Cancel Job – can cancel your order when there is no messenger accepts the order, yet.

Is it hard to connect SKOOTAR API? Which language does it use? And how long does it take?
SKOOTAR API connection uses JSON language (Request JSON and Response JSON). Generally, it takes about 2-4 weeks to set up API connection.

Does SKOOTAR API cost?
SKOOTAR API connection does not cost anything. SKOOTAR team will send API document, as well as develop key and production key to your team development so that you can connect with your back-office system. Our team will assist you via SKOOTAR Line IT in case of any unexpected problems with system connection.

Is there a minimum usage of SKOOTAR API connection?
The minimum usage is 100 orders or jobs per month.

Who can I contact, if there was any problems occur?
You can contact SKOOTAR Line IT for any technical problems or contact our call center for any general problems at 02-105-4429.

Where can I check order detail?
You can check your order detail and status of your active order or complete order via www.skootar.com by going to ‘Menu’ > ‘Current Order’ or ‘Complete Order’.

Can I add other features if I want to?
Yes, SKOOTAR API can modify features that can be suitable for your usage. For more information regarding feature changing, please kindly contact api@skootar.com.

How to Set Up an API Account

1. Register to be a SKOOTAR Company/Organization Customer
You can register here https://www.skootar.com

2. Submit the following information at teepob@skootar.com ,api@skootar.com
– Registered SKOOTAR e-mail address for a Company/Organization customer type
– Company certificate
– Phor Phor. 20 (if any)

3. Wait for confirmation e-mail from SKOOTAR team in order to send you API Document, as well as, develop key and production key,

Sign Up SKOOTAR 

About receipt

SKOOTAR receipt

About receipt

When you use SKOOTAR service and pay the service fee by cash, credit card, SKOOTAR wallet or PromptPay, you will be receiving a receipt in your email within 1 – 2 working days.

SKOOTAR will send invoice in the following case:

  • When customers choose to pay the service fee via online banking
  • When customers paid the service fee by credit card, but the payment is not occurred.
  • When customer paid via SKOOTAR wallet, but the remaining balance is not enough for the service fee when the job has been edited.

For more information, please contact SKOOTAR Call Center 02 105 4429 in Operating Hour 

SKOOTAR introduces you to Advanced Order Feature [Update 2022]

Do you already know when to deliver your parcel ? 

That’s great, if you already know when to deliver. We recommend you to use our feature – Advance order. 

Advance order is the feature that you can deliver when you want and fit your schedule. 

How to book for “Advanced Order” ? 

  • Go to booking screen and selected your preferred vehicle (Bike, Car, Hatchback, SUV, Pick-up car, and Pick-up box) . Insert Pick-up point and Drop-off point. 
  • Select your Item type and additional service (if required).
  • Click on “Advanced Order” on Booking Screen
  • Select the date for your job. Then, choose the start time and preferable finished time
  • Double-check your details and book delivery.

Introducing you to “Favourite Messenger” Feature from SKOOTAR Part 2

ฟีเจอร์ แมสเซ็นเจอร์คนโปรด 2

“Favourite Messenger” Feature #2

In the previous article, we introduced you to the advantages of “Favourite Messenger” feature. Also, we showed the setting procedure on SKOOTAR’s website and Mobile Application to lock these messengers to be the only group who can receive your order.

What if they are not available and do not accept your order?

When you place an order and find out that there is none of your favourite messengers who are available to accept your job or the order is needed to be delivered promptly, we have little tips to tell you!  

Setting on SKOOTAR Mobile Application

วิธีปิด แมสเซ็นเจอรคนโปรด 1 Open SKOOTAR application → Go to “Menu” → Select “Favourite Messenger” feature → Turn off the button “Do you want to lock these messengers to be the only group who can receive your order?” วิธีปิด แมสเซ็นเจอรคนโปรด 2 That’s it! Now all of SKOOTAR messengers can accept your order. So, you do not need to wait for the availability of your group of favourite messengers.

Call SKOOTAR

Setting on SKOOTAR’s website

วิธีปิด แมสเซ็นเจอรคนโปรด 1 Log-in to SKOOTAR’s website → Go to “Menu” → Select “Favourite Messenger” feature → Turn off the button “Do you want to lock these messengers to be the only group who can receive your order?” วิธีปิด แมสเซ็นเจอรคนโปรด 2 Next, click “OK” in pop-up page วิธีปิด แมสเซ็นเจอรคนโปรด 3 Next, click “OK” in pop-up page to confirm วิธีปิด แมสเซ็นเจอรคนโปรด 4 That’s all! Now all of SKOOTAR messengers can accept your order.

Call SKOOTAR

 

Introducing you to “Favourite Messenger” Feature from SKOOTAR

ฟีเจอร์ แมสเซ็นเจอร์คนโปรด

“Favourite Messenger” Feature

After we have launched our new “Favourite Messenger” feature, some of you may wonder what are benefits of it. Today SKOOTAR glad to introduce you to the feature which will make you experience the new way of on-demand delivery service. Check out HOW-TO and advantages of “Favourite Messenger” feature!

HOW-TO add your “Favourite Messenger”

In every order that you have booked our services, it would be rarely to have the same face of messenger as your former orders. In case you are satisfied with his service (e.g. accuracy in delivering your shipment, timeliness of the deliveries or his polite manner), and would like to let him see your next order before other messengers, you can easily rate him 5 stars after your order has completed. After that you will be asked whether to let him be your favourite messenger.

Why’s it good?

By specifying the favourite messenger, the messenger will likely to see your order before others and these increases the chance to make your order accepted faster. Moreover, it makes sure that you will have the same person with satisfied services.

What if you want the specific group of your “Favourite Messengers” to accept you job?

SKOOTAR understands you! You can customize a set of your favourite messengers so that they can see your orders according to type of your jobs. Just go to “Menu” on SKOOTAR’s website or Application.

Setting your “Favourite Messenger” on SKOOTAR Mobile Application

วิธีเปิด แมสเซ็นเจอรคนโปรด 1 Open SKOOTAR application → Go to “Menu” → Select “Favourite Messenger” feature → Turn on the button “Do you want to lock these messengers to be the only group who can receive your order?” วิธีเปิด แมสเซ็นเจอรคนโปรด 2 Click “OK” to confirm That’s it! Now you will receive our superb services from your list of favourite messengers.

Call SKOOTAR 

Setting your “Favourite Messenger” on SKOOTAR’s website วิธีเปิด แมสเซ็นเจอรคนโปรด 1 Log-in to SKOOTAR’s website → Go to “Menu” → Select “Favourite Messenger” feature → Turn on the button “Do you want to lock these messengers to be the only group who can receive your order?” วิธีเปิด แมสเซ็นเจอรคนโปรด 2 Next, click “OK” in pop-up page วิธีเปิด แมสเซ็นเจอรคนโปรด 3 Next, click “OK” in pop-up page to confirm That’s all! Now you will receive our superb services from your list of favourite messengers.

Call SKOOTAR

Location Sharing and Location Tracking Features

Location sharing & tracking on SKOOTAR delivery app.

Never worry about Losing your items with SKOOTAR! 

We make sure that our clients are aware of the whereabouts of the packages they entrusted unto us. We provide them with Location Tracking & Location sharing Feature.

The Track & location sharing is real time location. The feature let you track the job status in real time by using GPS system (Global Positioning System). Moreover, you can also share location tracking link and job status to your receiver through many social media platforms such as Facebook, LINE or email.

How to use Location sharing and location tracking features.

  1. Book SKOOTAR delivery.
  2. Tap menu “My booking” and go to “active order”
  3. Tap “share jobs status” 
  4. send your links status to the recipient via line or message or other app. 

This feature is available now on both SKOOTAR’s website and mobile application! You can easily track and share the job location and job status after you order.